Creating, developing and maintaining the appropriate relationships between customers and suppliers to deliver the organisation’s strategic goals. The ArcBlue climate survey allows you to recognise areas of strength and opportunity within the relationship and close the gaps to make it more meaningful.
As the depth of relationship increases, the degree of trust must develop. The climate survey process prioritises critical relationships, identifies the appropriate depth and closeness to achieve strategic goals, supports the development of target relationships and creates measurable performance objectives.
