Healthcare Partnership Organisation

Health Partnership Organisation CLIENT STORY

Challenge

This New Zealand-based organisation is owned by the 20 health boards and exist to perform shared services for those boards.

Given the complexity of the Supply chain and the need to forge better linkages, they set about creating a sector wide procurement strategy to:

Create savings and cost efficiencies;
Speed up the supply chain;
Simplify the existing procurement; and
Align governance.

Approach

ArcBlue Consultants took a very collaborative approach seeking to work with them rather than for them.

Conducted workshops with all of the procurement people from all of the District Health Boards.

Through these workshops, ArcBlue sought to find:

Areas of duplication;
Backward, circular links; and
Complexities in the procurement.

ArcBlue developed:

A sector strategy;
A new health sector operating model;
A published procurement strategy; and
This enabled a new flow in the process.

ArcBlue also provided ad hoc technical coaching to stakeholders throughout the engagement.

Results

The Health sector procurement strategy is being used by all DHB’s and has been enthusiastically endorsed by all 20 Chief Executives of the boards.

The organisation has been able to crystallise and prioritise the issues effecting procurement to develop an action plan based on those issues.

Procurement is now largely standardised across the DHB’s promoting a greater understanding of processes, governance and unifying the aim of procurement strategy.